Faqs

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General information FAQs

Creative Garage is a complete creative agency offering video production, digital marketing, branding, website development, and exhibition stall design services. We create content that is visually appealing and assists businesses in communicating their stories. We have everything from high-end TV commercials to interactive social media campaigns and a plethora of other services designed to fit the specific requirements of our clients.
Working with us is easy! You can begin by contacting us through our website, email, or social media. After a preliminary consultation, we will hear your vision, objectives, and needs. Our professionals will then create a detailed strategy and execution plan so that your project is delivered smoothly with creativity and accuracy.
We operate in diverse industries such as FMCG, automobile, fashion, technology, healthcare, and others. Whether it's a corporate film for a multi-national or a branding campaign for a start-up, we adapt our services to the specific needs of every industry so that the impact is maximum and the engagement is ensured.
We are an Indian-based company, but our operation spans across the world. We work with clients in various countries and provide both remote and on-location services. Using a streamlined process and effective communication lines, we make project completion possible from anywhere.

Technical and design FAQs

We produce a wide variety of video services, from corporate videos, commercials, and product videos to social media, animation, and documentary storytelling. Maybe you're looking for an attention-grabbing promo video, a cinematic brand narrative, or a compelling animated explainer; whatever it is, we possess the experience and creative know-how to turn it into reality.
Yes, we create bespoke websites that are not only aesthetically pleasing but also performance-optimized and user-friendly. We specialize in WordPress, Shopify, custom-coded sites, and e-commerce sites. We make sure our sites are responsive, mobile-friendly, and SEO-friendly for improved search engine rankings.
Yes, certainly! Our branding services cover logo creation, brand identity creation, packaging design, and marketing collaterals. We aim to have a unifying and memorable brand presence that speaks to your target audience and leaves a lasting impression.
We employ industry-standard software like Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects), Figma, Blender, and Cinema 4D for high-end graphics, animations, and video production. Our staff works to ensure that each project is designed with accuracy and the latest trends.

Project management FAQs

A project timeline varies based on the complexity and scope of the project. A simple video shoot or website design project can be done in a matter of weeks to a few months. More comprehensive campaigns or detailed branding projects could take longer since we make sure that each element is perfected. We give a clear timeline at the first consultation and keep you informed at every step of the way.

We practice a collaborative process in which your participation is very important. Our staff guarantees that you are engaged at critical points, such as concept development, approval of designs, and revisions. Periodic information and review meetings guarantee that the final product meets your expectations while our creative skills are upheld.

Our video production workflow is broken down into three broad phases:

Pre-production – Concept development, scripting, storyboarding, location scouting, and planning.
Production – Direction, filming, lighting, and capturing high-quality images.
Post-production – Editing, color grading, sound design, animation, and final delivery.
This orderly workflow ensures productivity and enables us to create engaging visual narratives with high production value.

Yes, we provide a fixed number of revisions in all our projects to ensure client satisfaction. Generally, we offer 2-3 rounds of revisions depending on the project type. Further revisions can be arranged on request, with new timelines and costs agreed upon clearly.

Client support FAQs

We provide various means of client support such as email, phone, and our main website. From post-project inquiries, updates, or troubleshooting, we are available to help at all times.
We provide post-project support for website maintenance, video editing, and branding revisions. If you require changes, you can share them with our team, and we will deliver a tailored solution according to your needs.
Yes, we are aware that creative requirements can change. If you want to include services during the middle of a project, we can integrate them into the current workflow, as long as the timeline and budget are realigned accordingly. We provide full transparency in pricing and project scope realignments.